Privacy statement

Thank you for visiting our website and for your interest in our company and our services. We respect your privacy and ensure the protection of your personal data by processing your personal data in accordance with the contents of these data protection regulations and the applicable data protection laws.

You can visit our website without telling us who you are. In order to be able to display our websites, you are only obliged to provide the data transmitted by your browser to our server (see “Logfiles”). Further personal data will only be stored if you voluntarily enter it on the website or use corresponding functions, e.g. when entering it via our contact forms or registering for our newsletter.

In the following you will find our data protection regulations:

  • Newsletter and Contact
  • Cookies
  • Fanpages
  • Log files
  • Google Analytics
  • Third-party embedded content (e.g. Google Maps, YouTube, Vimeo, etc.)
  • Use of the SalesViewer® technology
  • Data protection information according to Art. 13 and 14 GDPR
  • Withdrawal of consent and objection to data processing
  • Your rights
  • Responsible

Newsletter and Contact

If you subscribe to our electronic newsletter, you consent to the storage of your name and e-mail address for the purpose of sending the newsletter (Art. 6 Par. 1 p. 1 lit. a GDPR). This data will not be passed on to third parties. You can revoke your newsletter consent for the future and thus terminate your newsletter subscription at any time (note in the newsletter).

You can enter your personal data on our website to contact us. Only the data marked with an asterisk are mandatory.  Providing further data may be helpful for the processing of your request, but it is not mandatory (voluntary data). With your consent, these data are used and stored exclusively for the purpose of processing your message (Art. 6 Par. 1 p. 1 lit. a GDPR). A use for other purposes or a passing on to third parties does not take place, unless you agree expressly (consent).

 

Cookies

Cookies are very small text files used by internet pages, which your browser stores on your computer and which can provide us or a third party with certain information.

Transient cookies are automatically deleted when you close your browser. This includes in particular the session cookies. These store a so-called session ID, with which different requests of your browser can be assigned to the common session. This will allow your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.

Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. In contrast to transient cookies, deletion does not occur automatically when the browser is closed. You can delete cookies at any time in the security settings of your browser.

We process cookies that are absolutely necessary to provide a service expressly requested by the user (“necessary cookies”) within the scope of our legitimate interest in providing and operating the website on the basis of Art. 6 Para. 1 S. 1 lit. f GDPR. Information on cookies that are set when you visit our website and which are necessary for the technical operation of the website, can be found in our cookie banner under the category “Essential”.

There is a storage of or access to further information on your terminal device, which is not absolutely necessary to provide a service explicitly requested by the user. The storage or access is only carried out if you give your consent. Details on the type of information, purpose of processing, storage period of the information as well as on possible recipients of the data are provided in the further course of this data protection declaration.

You can set your browser so that it generally does not accept cookies or only certain cookies are stored or not stored. You can find more information on this in the help system of your browser. If your browser rejects all cookies, it is possible that not all functions of this website can be used.

Fan Pages

In order to provide customers, partners or otherwise interested parties with up-to-date information and to get in contact with them, we operate so-called “fan pages” on the following social networks in addition to our own website: Facebook, Twitter, LinkedIn, XING, Vimeo, Youtube.

The data processing is carried out by the provider of the social media platform. Data processing outside the European Union cannot be excluded. The provider of the platform may provide us with aggregated usage data, but we do not have access to personal data if you only visit the fan page.

The legal basis for data processing is Art. 6 para. 1 lit. f GDPR. In the case of consent in the form of an opt-in (“check mark”, “activate button”) or any other form of obtaining consent, the legal basis is Art. 6 para. 1 lit. a GDPR. Consent may be revoked at any time without giving reasons to the person to whom it was given, with effect for the future.

Since data processing is carried out by the provider of the platform, we recommend that you contact the respective provider of the platform for your rights to information, correction, deletion, data portability and objection concerning your visit to our fan page. Of course, we will support you in exercising your rights if necessary.

In addition, cookies may be set on your end device. For the purposes and legal basis for the use of cookies, please refer to “Cookies” in this privacy policy or to the privacy policy of the platform provider.

Further information can be found under the following links:

Log files

​Each time you access our site, we collect the following information about your computer: the IP address of your computer, the request from your browser and the time of this request. In addition, the status and the amount of data transferred are recorded within the scope of this request, as well as product and version information about the browser used and the operating system of your computer. We also record the website from which our page was accessed. The IP address of your computer is only stored for the duration of your use of the website and is then immediately deleted or made anonymous by shortening it. The remaining data is stored for a limited period of time. We use this data for the operation of our website, in particular to detect and eliminate errors on the website, to determine the utilization of the website and to make adjustments or improvements (legal basis: Art. 6 para. 1 sentence 1 f GDPR).

Google Analytics

This website uses Google Analytics, a web analysis service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland “(“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site.​ You will find information on the cookies used in the context of the use of Google Analytics in our cookie banner under the category “Statistics”.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and Internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en  or alternatively setting an opt-out cookie by clicking on the following link:Disable Google Analytics per Opt-Out-Cookie.

This website uses Google Analytics with the extension “_anonymizeIp ()”. As a result, IP addresses are further processed in abbreviated form in order to exclude the possibility of direct personal reference.

We use Google Analytics to analyze and regularly improve the use of our website. We can improve our offer and make it more interesting for you as a user.  The legal basis for the use of Google Analytics is Art. 6 Par. 1 p. 1 lit. f GDPR.

Further information about data processing by Google can be found in Google’s data protection declaration: http://www.google.de/intl/de/policies/privacy.

Third-party embedded content (e.g. Google Maps, YouTube, Vimeo etc.)

If third party content such as Google Maps, YouTube videos or Vimeo videos is displayed on our websites, the transfer of your IP address and the content displayed under “Logfiles” to the third party provider is required for the provision of this content and the display in your browser. This serves for an attractive presentation of our website. The legal basis of the processing is Art. 6 para. 1 sentence 1 lit. f GDPR. We have no influence on data processing at the third party provider. If you are logged in to the third party with a user account, the third party may associate your user behavior with your user account. If necessary, the third party provider stores your data as user profiles and uses them for the purposes of advertising, market research and/or the design of its website in line with requirements. You must address any rights of objection against the creation of these user profiles to the third party provider.

For more information about the purpose and scope of data collection and its processing by the third party provider, please refer to their privacy policy. There you will also find further information about your rights and setting options to protect your privacy:

Use of the SalesViewer® technology

We use the services of SalesViewer GmbH (Bongardstraße 29, 44787 Bochum, Germany) for the purposes of marketing, market research and optimization of our website, which represent a legitimate interest. By means of javascript-based tracking code, the name, origin and branch of the visiting company, referrer, keyword and visitor behavior (e.g. visited subpages, visiting time, duration of visit) are processed. Visitor data is only processed pseudonymously, i.e. the personal data can no longer be assigned to a specific affected person without additional information. The processed data is only used for the purpose of comparing the data with generally accessible data to identify the company concerned. You can object to the processing of your data by deactivating it at https://www.salesviewer.com/opt-out.

Data protection information according to Art. 13 and 14 GDPR

With the following information we would like to give you an overview of the personal data processed by us and inform you about your rights under the data protection laws.

1. Person responsible for data processing and contact details of the data protection officer

medavis GmbH, Bannwaldallee 60, D – 76185 Karlsruhe, Germany, Phone: +49 721 92910-0, Fax: +49 721 92910-99, Mail: info@medavis.com

Data protection officer: Mail: datenschutzanfragen@xdsb.de or to our postal address adding  “the data protection officer”

xDSB Datenschutz GmbH & Co. KG, Greschbachstraße 6a, 76229 Karlsruhe, Germany, Phone: +49 721 828035-0, Fax: +49 721 82803 -99, E-mail: info@xdsb.de

2. What are the sources of personal data?

We process personal data which we have obtained from business relations (for example with customers or suppliers) or from enquiries to our company. As a rule, we receive this data directly from the contractual partner or an inquiring person. However, personal data may also come from public sources (e.g. commercial register), provided that the processing of this data is permitted. Data may also have been legitimately transmitted to us by other companies. Depending on the individual case, we may also store our own information in addition to this data (e.g. in the context of an ongoing business relationship).

Depending on the individual case, this may include master data (e.g. name, address), contact data (e.g. telephone number, e-mail address), contract and billing data for the fulfillment of our contractual obligations or data necessary for processing an inquiry, if applicable also creditworthiness data, advertising and sales data and other data from comparable categories.

 3. For what purposes and on what legal basis are the personal data processed?

We process personal data in compliance with the data protection laws, in particular the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

a.) Within the framework of the fulfilment of a contract or for the implementation of pre-contractual measures (Art. 6 para. 1 sentence 1 lit. b GDPR)

We process personal data primarily for the purpose of fulfilling contractual obligations and providing related services or in the context of a corresponding contract initiation (e.g. contract negotiations, preparation of offers). The specific purposes depend on the respective service or product to which the business relationship or contract initiation relates.

b.) In the context of the fulfilment of a legal obligation (Art. 6 para. 1 sentence 1 lit. c GDPR)

In many situations, we are required by law to collect certain personal data from you and to forward or make it available to certain – usually public – bodies.

For example, we provide the tax authorities with the personal data required for tax calculation purposes in accordance with the relevant legal requirements.

c.) Within the scope of the balancing of interests (Art. 6 para. 1 sentence 1 lit. f GDPR)

  • We also collect and process personal data to protect legitimate interests in the following situations:
  • Processing of general inquiries about our products and services
  • Checking creditworthiness via appropriate credit agencies to assess default risk in business relationships
  • Advertising or market research
  • Video surveillance for the protection of the householder’s rights on our company premises or building
  • Assertion of legal claims and defense in legal disputes
  • Ensuring IT operation and IT security
  • Measures for building and plant security (e.g. access authorizations)
  • Measures to improve our internal business processes and product optimization
  • In addition, we may use communication systems for communication purposes (e.g. video conference systems, chat etc.). Depending on the type of communication, your contact data, messages and image and sound recordings are processed. Recordings of image or sound transmissions will not be made without your express consent. Please also note the respective data protection information of the tool provider.

d.) Within the scope of a consent (Art. 6 para. 1 sentence 1 lit. a DPA)

In some situations, the processing of your personal data is not mandatory and only permitted with your consent. In these cases, we would like to point out this fact, in particular the voluntary nature of giving consent and the fact that it can be revoked at any time with effect for the future.

This is for example the case with

  • some data processing via our website (see privacy policy on our website)
  • in some advertising situations (existence of advertising consent, if required by law)

4. Recipient of the personal data

In general, the company will only grant access to your data from entities that need to work with your data (“need-to-know principle”), i.e. that need access to this data to fulfill a contractual or legal obligation. This may also include service providers and vicarious agents who act on behalf of the company and/or have been obligated to process the data confidentially.

In certain situations, we may transfer your data to

  • public bodies (e.g. tax authorities) where there is a legal obligation
  • other companies within the framework of the implementation of the contractual relationship, within the framework of balancing interests or on the basis of your consent. In individual cases, depending on the business relationship or order, these can be, for example, companies, logistics partners, marketing service providers, credit agencies, banks, tax consultants or lawyers who are involved in the provision of our services.

5. Is data transferred to a third country or to an international organization?

We transfer personal data to other entities in countries outside the European Union (third country), as far as it is necessary for the execution of the business relationship, it is legally required or you have given us your consent.

In certain situations, we use or reserve the right to use service providers who may either be based in a third country or who may in turn be based in a third country.

According to Art. 45 GDPR, a data transfer to a third country is permissible if the European Commission has decided that an adequate level of protection exists in a third country. In the absence of such a decision, a data transfer to a third country is permissible if the responsible body has provided appropriate guarantees (e.g. so-called standard data protection clauses issued by the European Commission) and the data subject has enforceable rights and effective remedies (Art. 46 DPA).

As a matter of principle, we only work with bodies in a third country that meet the criteria listed.

6. Data storage duration

We process and store your personal data as long as it is necessary for the fulfilment of our contractual and legal obligations. If the storage of personal data is no longer necessary for the fulfilment of these obligations, the data will be deleted, unless there are legal storage obligations, such as commercial and tax law storage obligations from the German Fiscal Code and the German Commercial Code (6 or 10 years) and for the preservation of evidence within the framework of legal statutes of limitation.

7. Rights of data subjects

You have the following rights in relation to the personal data concerning you:

  •  Right to information
  •  Right of rectification or erasure
  •  Right to restrict processing
  •  Right to object to processing
  •  Right to data portability.

You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

However, you also have the possibility to contact our company data protection officer (also confidentially).

If you have given your consent to us (Art. 6 para. 1 sentence 1 lit. a GDPE), you can revoke this consent at any time with effect for the future.

If we base the processing of your personal data on the balancing of interests (Art. 6 para. 1 sentence 1 lit. f GDPR), you may object to the processing. If you do so, please explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the facts of the case and either stop or adapt the data processing or show you our compelling reasons for continuing the processing that are worthy of protection.

You can object to the processing of your personal data for advertising purposes at any time.

8. Obligation to provide data

In the context of the execution or initiation of a contract, you must provide the personal data required for the performance of the contract or the implementation of pre-contractual measures and the associated obligations. You must also provide those personal data that we are legally obliged to collect. Without providing this data, we will not be able to conclude or fulfil a contract with you.

In cases of data collection based on consent, the provision of data by you is voluntary and not obligatory. If you do not give your consent, however, we will not be able to provide the services based on data processing with your consent. You can also revoke your consent at any time after it has been granted, with effect for the future.

9. Does automated decision making or profiling take place?

No.

Withdrawal of consent and objection to data processing

If you have given us your consent, you can withdraw it at any time with effect for the future.

If we base the processing of your personal data on balancing interests, you may object to the processing. When exercising such objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the facts of the case and either stop or adapt the data processing or show you our compelling reasons for continuing the processing that are worthy of protection.

You can object to the processing of your personal data for purposes of advertising and data analysis at any time.

You can send us your revocation or objection under the contact details under “Responsible”.

 

Your rights

You have the following rights towards us regarding personal data concerning you:

  • Right to access
  • Right to rectification or erasure
  • Right to restriction of processing
  • Right of object
  • Right to data portability.

You also have the right to complain to a data protection supervisory authority about our processing of your personal data.

 

Controller

medavis GmbH, Bannwaldallee 60, D – 76185 Karlsruhe, Germany, Phone: +49 721 92910-0, Fax: +49 721 92910-99, Mail: info@medavis.com

Data protection officer: Mail: datenschutzanfragen@xdsb.de or to our postal address adding  “the data protection officer”

xDSB Datenschutz GmbH & Co. KG, Greschbachstraße 6a, 76229 Karlsruhe, Germany, Phone: +49 721 828035-0, Fax: +49 721 82803 -99, E-mail: info@xdsb.de

 

Do you have further questions or would like to get a demo?

Do not hesitate to contact us. We look forward to providing you with the necessary advice or to arrange a demo appointment with you, in order to present your optimal workflow.



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