medavis RIS-Service Agreement – Software Maintenance that pays off!
Why do customers conclude a RIS-Service Agreement with medavis?
From the very start of operation IT systems are exposed to influences from various areas. Every software application needs permanent maintenance to ensure compatibility with evolving operating system and hardware environments. This is true in particular for healthcare software that needs also to quickly adapt to constantly changing legal or health insurance requirements as well as healthcare standards.
Advantage and safety through service agreement
The medavis service team always provides you with software applications that are up to the latest healthcare standards and technological developments. medavis always gives you a helping hand when you are stuck with any issue that may arise with your applications or data. Hence the medavis RIS Service Agreement is your effective way to benefit from technological advancements while keeping your initial investment safe.
What is included?
Access to the medavis support organization and the medavis service catalogue with a variety of attractive support offers for your individual local installation
Bug fixing, regular updates and services with service priority
Remote diagnosis by medavis RIS experts in case of software issues
Free input of change requests, adoptions and qualified feedback
The medavis Service Center allows you to enter your service tickets and track their processing status at any time. Just register and start by entering your service tickets directly via secure access.
KEEPS YOUR RIS FUTURE-PROOF
PROTECTS YOUR INVESTMENT
RELIABLE SYSTEM STABILITY
LONG-LASTING SYSTEM OPERABILITY
SERVICE TICKET VIA SECURE ACCESS
AVOIDANCE OF MALFUNCTIONS OR FAILURES
LOCAL SUPPORT & GLOBAL STANDARD
CLOSING SECURITY GAPS
Connection to the Document Management System for Establishing an Electronic Patient Record medavis at the Connectathon 2018 in Den Haag The magic word is IHE XDS.b medavis cannot do magic, but with IHE XDS.b profile support we make it possible for you to distribute,...read more
Customer satisfaction survey: medavis presents the results What do our customers say? To answer this question, we regularly conduct a customer survey of our users. The aim is to review our quality standards and internal key figures and to consistently place the...read more
medavis and Radiology Holding GmbH seal strategic partnership at the RöKo Managing Director of Radiology Holding, Mr. Thomas Dollhopf and Mr. Oliver Zirwes and the Managing Director of medavis, Mr. Jörg Dittrich signing the contract at the medavis booth. (left...read more
Teleradiology, integrated reporting from a different site with medavis RIS Connected Working Across Several Sites – Use your full Potential. The medavis RIS to RIS teleradiology solution offers you in the future the possibility to create and send reporting...read more
Interface to Dosage Management Systems Implementation of the EURATOM DirectiveStreamlined processes through an optimal integration into your workflowThe European EURATOM directive wants to further improve the radiation protection at the workplace for the...read more
Smart Radiologie - Structured Reporting Structured Reporting of the Future medavis demonstrates you in a product study and in the reporting module in medavis RIS the structured reporting of the future. You can then create your reports with predefined...read more
Do you have further questions or would like to get a demo?
Do not hesitate to contact us. We look forward to providing you with the necessary advice or to arrange a demo appointment with you, in order to present your optimal workflow.